Updated January 11, 2025

Introduction

Your privacy matters to us, and we’re committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us while using our services. By using the Frond app and its related services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

At Frond, we collect two types of information: Personally Identifiable Information (PII) and Anonymous Information. Here’s a breakdown of what we collect and how we use it:

Personally Identifiable Information (PII)

Account Details: When you create an account, we store the email address you provide. This allows us to communicate with you about your account.
Photos: If you upload images of your plants, we securely store the image data on our servers so you can access them within the app.

Anonymous Information

Usage Data: We collect anonymized data about how you interact with the app, such as the features you use and general preferences. This information helps us improve our services and your experience.
Demographic Information: We may collect general demographic data that cannot be linked to any specific individual. This helps us understand trends and user needs better.
Platform and Analytics: Information such as your device type and operating system may be collected to help us analyze how users interact with the app.

Anonymous data is processed in a way that cannot be traced back to you. This protects your privacy while helping us enhance the app for all users.

How Information is Used

We use the information we collect to enhance your experience and provide essential app functionality:

Personally Identifiable Information (PII)

To communicate with you about your account, including important updates or notifications.
To store and manage features you use, such as photos you upload for tracking plant growth.

We never sell, rent, or share your PII with external parties for marketing purposes. We may disclose your information to comply with our legal obligations including meeting regulatory compliance obligations, responding to subpoenas, court orders or other legal processes.

Anonymous Information

To improve our services by understanding how users interact with the app.
To analyze trends and optimize app performance.

We are committed to using your information responsibly, ensuring your privacy is protected while we work to make Frond better for you.

Data Storage and Protection

We take the security of your data seriously. All information is stored securely using industry-standard encryption. Our systems are designed to protect your data from unauthorized access, alteration, or disclosure.

While we strive to safeguard your information, no transmission over the internet can be guaranteed to be secure.

User Rights

You have control over your personal data. You can access or delete your personal information anytime by emailing us at help@frondapp.com.

You can also delete your Frond account from the account settings in the app.

Changes to the Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make significant changes, we will notify you through the app or by other means in a timely manner.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of Frond after updates to the Privacy Policy constitutes your acceptance of the revised terms.

Contact Information

If you have any questions, concerns, or feedback about this Privacy Policy or how your information is handled, please don’t hesitate to reach us at help@frondapp.com